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Contacting the Livingston County Friend of the Court
All of the Friend of the Court Offices (FOCs) in Michigan, pursuant to
state mandate, have an interactive voice response system (IVR) that
takes the initial phone call coming into the FOC office. When contacting
the Friend of the Court Office by phone at (517)546-0230 your call will
be answered by the IVR. This IVR is available 24 hours per day, 7 days
per week and provides information regarding payments, enforcement,
payment coupons, direct deposit, scheduled hearings, office hours,
location and much more. The IVR provides step by step instructions for
new users and will let experienced users move quickly through the
prompts.
To access your specific case information, it is necessary to enter your
social security number. The first time you access the IVR you will be
asked to establish a personal identification number (PIN) number. You
will need to record the PIN number for future calls to access case
specific information. If you cannot remember your PIN number you must
complete a PIN Change Form with the MiSDU. This form is available on the
internet:
https://www.misdu.com/secure/GeneralInformation/Forms.aspx
Payments are distributed by the Michigan State Disbursement Unit (MiSDU).
You should use the IVR for payment information or use the IVR to
transfer to the MiSDU. You can contact the MiSDU through the IVR by
selecting option 4 after you’ve selected your language (English or
Spanish).
To contact the Livingston County Friend of the Court, you must use the
prompts within the IVR. The FOC is open from 8:00 am to 5:00 pm except
for holidays. Phone calls are prevented from transferring to the FOC
outside of these hours.
Given the volume of telephone calls and complexity of some issues,
operators will answer basic questions. For detailed case related
questions, operators will forward your call to the appropriate staff
member. Please note, if you leave a message for a staff member of the
FOC, your call will be returned within 2 business days. Please do not
leave multiple messages unless 2 business days have passed with no
response. Thank you for your understanding.
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